Support packages for businesses of all sizes


Vigilant server monitoring and maintenance


Renowned for accuracy and innovation in the IT industry​

Get a Free IT Health Check

How can we help you?

Downtime Assassin offers a premium IT service to our customers – dedicated to taking care of all aspects of your IT systems, so you can focus on running your business. Our expert team implements robust information technology solutions designed to increase your security, efficiency and enable smooth, stress-free operations with no costly downtime.  

We exist to help our clients maximise their productivity, protecting them from cyber-attacks, system failures and handling anything technology-related with swift, professional service. With Downtime Assassin, you’ll never have to worry about doing anything other than what you do best.  

Industry Specialities

While we offer IT support to clients from all industries, we are uniquely positioned to offer specialised IT solutions to our Construction and Franchisor clients.

Commercial Construction

We have the experience to provide construction companies with the critical tech support they need to ensure tenders are submitted on time and their projects meet all deadlines


Downtime Assassin can assist with the management of multiple franchises across multiple locations, improving workflow and operational systems while providing swift and comprehensive IT support.

Custom Software Support

Do you need IT support for your custom software? Our developers can provide specialised support for any software which has been custom-built by a developer for your business.

For a free, no obligation IT assessment, please get in touch with us. We will do a review of your current IT systems and assess your needs, providing you with tailored advice to suit your needs and environment.

The Downtime Assassin Satisfaction Guarantee

We know we can significantly improve your IT systems – but you don’t.

That’s why we offer FREE onboarding (that’s a saving of up to $5,000!) when you switch to Downtime Assassin, plus a 100% refund if you aren’t happy with our service.

… because we are completely confident you will love it.

 In fact, you might even wonder why you didn’t change to us sooner!

Terms and conditions apply.

Meet the Downtime Assassins

Cam Rule


Michelle Rule

Finance & Marketing

Josh Sithole

Operations Manager

Vanessa Nicholas

Office Administrator

Chris Rushton

Service Delivery Manager

Kris Strickland

IT Engineer

Alex Hill

IT Engineer

Our Awards